Keeping your tenants engaged and informed is time consuming – we’ve learnt that over the years.
Automations and reports towards your tenants will save you a significant amount of time when it comes to winning over tenants and keeping them engaged. That’s why we have integrated automations in our tenant-facing tools to save you time and ressources in your day to day operations.
Based on individual tenant engagement and results the system automatically reminds tenants via push messages and mails when actions or reactivation is needed – keeping mall management staff from spending time engaging your tenants.
Each month all of your tenants automatically receive a summarized report with the most important KPI’s to follow: Overall contributions, campaign views, physical influenced store visits, local followers and monthly growth in customer subscriptions.
In case tenants are not responding to the automated engagement triggers, the mall management can use the Mall Management System to detect unengaged tenants. This way, management staff will know where to focus efforts in terms of communication towards tenants.
We offer a variety of tools, materials and guidelines to help with engage your tenants.
Set custom workflows for each of your tenants to keep control of the communication as you wish.
Stay in charge of which of your tenants has access to the different tools you are providing.