The mall engagement platform
Launch owned communication channels to convert online visitors into physical regulars.
Improve tenant engagement with tools to automate content collection and distribution.
Grow customer loyalty with personalized touchpoints and convenient customer experiences.
The Mall Engagement Platform consists of three modules that connects all the important stakeholders within your shopping mall: Customers, tenants and mall administration.
A custom branded Consumer App with a highly customizable home tab system that’s personalized to each customer, a fully integrated loyalty program with lots of options and advanced data collection. Mall Web Integration with homepage extension and news and offers-subpage that can be easily integrated with predefined iFrames or fully customized with our API.
An intuitive tenant tool for app and web with live performance analytics and monthly effect reporting. Personalized engagement drivers like automated mail-flows, push-reminders and an ever-expanding training hub for seamlessly onboarding, engaging or reactivating your tenants - without the need for any involvement from mall management.
Everything you need to make the most of The Mall Engagement Platform. Intuitive Management System to manage and monitor the platform along with all the tools and resources you need to reach your objectives; Knowledge Hub for guidance and training, Dedicated Customer Success Management for consulting and advanced analytics ensuring data-driven decisions.
Integrate all the services your shopping mall want to offer such smart parking, cinema ticket bookings, wayfinding and more into our your mobile application and create a convenient and relevant shopping experience for your customers. Connect afterwards all the detailed insights to your preferred Customer Data Platform, CRM and more.
You don’t just get an application. You get a powerfull platform for all your stakeholders
You can launch next month - instead of next year - for fast return on your investment
The platform is proven to work in other malls, so you don’t take the risk of expensive mistakes
You get access to international domain knowledge across all the malls already using Emplate
Continuous development and improvements of the product without huge involvement
Feel free to reach out to any of the shopping malls already using The Mall Engagement Platform
“Emplate exceeded our expectations and after a successful launch we are now able to provide a platform for our 400+ shops to reach their visitors and buyers.”
Asset director, Westend,
“We have used The Mall Engagement Platform for 4 years and have seen how powerful the tools are. Without any doubt we recommend it to malls.”
Mall manager, herningCentret
"Emplate is as an effective way to drive traffic to our mall and shops. Our management and tenants get monthly reports to improve and tenants love it”
Marketing manager, Metropol Shopping
"We have been using Emplate for years and has got a solution that continuously gives feedback so we can achieve the best results. We highly recommend it."
Mall manager, WAVES
"We had high expectations to the launch of the our new digital profile with the Emplate platform and can safely say everything lived up to our expectations"
Mall manager, TK Development