The mall engagement platform
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In a hindsight, it was an even better decision to have chosen Emplate - The Mall Engagement Platform as the solution for our digital mall project than we could initially imagine.
Launching owned communication channels to convert online visitors into physical regulars in a scale that have a real impact for your mall.
Improve tenant engagement with tools to automate content collection and distribution in a way that us meaningful and helpfull for each of your tenants.
Grow customer loyalty with personalized touchpoints and convenient customer experiences and make sure you cater to the demands customers have today.
The Mall Engagement Platform consists of three modules that connects all the important stakeholders within your shopping mall: Customers, tenants and mall administration.
A custom branded Consumer App with a highly customizable home tab system that’s personalized to each customer, a fully integrated loyalty program with lots of options and advanced data collection. Mall Web Integration with homepage extension and news and offers-subpage that can be easily integrated with predefined iFrames or fully customized with our API.
An intuitive tenant tool for app and web with live performance analytics and monthly effect reporting. Personalized engagement drivers like automated mail-flows, push-reminders and an ever-expanding training hub for seamlessly onboarding, engaging or reactivating your tenants - without the need for any involvement from mall management.
Everything you need to make the most of The Mall Engagement Platform. Intuitive Management System to manage and monitor the platform along with all the tools and resources you need to reach your objectives; Knowledge Hub for guidance and training, Dedicated Customer Success Management for consulting and advanced analytics ensuring data-driven decisions.
Integrate all the services your shopping mall want to offer such assmart parking, cinema ticket bookings, wayfinding and more into our your mobile application and create a convenient and relevant shopping experience for your customers. Connect afterwards all the detailed insights to your preferred Customer Data Platform, CRM and more.
You don’t just get an application. You get a powerfull platform for all your stakeholders
You can launch next month - instead of next year - for fast return on your investment
The platform is proven to work in other malls, so you don’t take the risk of expensive mistakes
You get access to international domain knowledge across all the malls already using Emplate
Continuous development and improvements of the product without huge involvement
Feel free to reach out to any of the shopping malls already using The Mall Engagement Platform
