Case studies
Must read case study for shopping malls – No matter the size of your mall
Before we jump into the data and effects from herningCentret who have been using Emplate for years you should understand the background of the mall.
Connecting to customers in a way that’s relevant, meaningful and valuable. Digital touchpoints on app and website, visit-based loyalty program as well as contextual and personalized content enables you to create jaw-dropping online customer experiences.
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Customize and launch an app designed specifically for your mall to reach consumers with personalized and convenient communication. Utilizing the locally created content to power a personalized newsfeed and increasing customer loyalty by rewarding frequent visitors through the fully customisable loyalty program that will generate long term engagement.
Get your own app in App Store and Google play with the colors, logos, pictures and names you prefer
Engagement-based loyalty program and freedom to design your own Points Shop with custom categories
Reach customers with the relevant and convenient Homepage view, tailored to personal preferences
Collect detailed insights on consumer usage and utilize it to monitor effects and improve your performance
A fully customizable demographics module enables you to collect the customer insights you need to fuel your CRM or other marketing systems
Such as event reminders, coupon redemption, shop information, blogs, global search, GDPR compliance. The list goes on ..
Transforming mall websites to inspirational universes with a continuous stream of dynamic content and Automate content distribution to improve the customer experience on your existing website by easily integrating a customizable stream of content.
Display and boost selected posts on your home page or showcase relevant and customizable content categories
Create an inspirational shopping universe to let you customers browse content from all of your tenants grouped in relevant categories.
Customers can view store-specific content from each store, and will see recommended content when searching for a store on the mall website.
Create inspirational posts, long-reads or blog posts to arrange content in a way that’s relevant for your mall and customers.
Integrate within hours with the predefined iFrames or present content in exactly the way you please with API.
If you want to avoid using iFrames you get the option to customize the customer experience the way you please with the API .
