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The Mall Engagement Platform enables your tenants to easily connect with mall customers and comes with meticulously designed onboarding and training processes, a growing Shop Academy for constant tenant improvement and built-in features to increase tenant engagement like push reminders, integrated support and motivational effects reporting. Simply empowering your tenants to easily reach customers with Emplate Shop will have your shops participating in mall-wide marketing activities in no time.
Encouraging tenants to create and distribute content to customers in a personalized and meaningful way.
Emplate Shop is available for app and web and enables tenants to seamlessly upload, edit and monitor posts for your mall app and website.
In less than 2 minutes tenants can create a post for your mall app and website which will be distributed automatically or upon your approval
Monitor the impact of each uploaded post and instantly see amount of post impressions and influenced visits to the physical mall
Tenants set weekly reminders that fit their workflows, and will automatically be encouraged to upload posts in cases of inactivity.
Tenants can reach out to the support team without any involvement from the mall.
Your tenants receive monthly reports with performance and effects and tips for improvements
When tenants get access to Emplate Shop for app and web they enroll in a training-flow that will guide them towards success
Prior to launch, all of your tenants will receive essential onboarding and guidance to start using the tool
Automated and personlized email flows for onboarding, training, engaging or reactivating tenants.
Tenants can browse the exclusive Emplate Shop Academy to learn how to make the most of Emplate Shop from guides and best-use cases from likeminded tenants in malls around the world.
Monthly reports summarize results and motivate tenants to stay engaged and keep increasing their impact.
In the Management System, mall management can monitor and review tenant engagement - mall-wide or individually.
Your Customer Success Manager will provide key insights and share experiences from other malls if you experience challenges
