Video interview with Mall Manager, Casper B. Andersen

June 16, 2021

As soon as COVID-restrictions was lifted, Rosengårdcentret - part of the ECE portfolio - launched their new mall app.

Customers went wild, and after the first week had passed, the mall had already broken the record for most downloads.

But how did they get there? We asked mall manager, Casper Bach Andersen, about how the mall sped up their digital journey and why they chose to extend the brick and mortar-mall with digital touchpoints, superb customer experiences and automated content collection and distribution.

Here's what he said.

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