Took place JULY 15, 2022

Recordings of Webinar
‍Customer Loyalty and Data

With Emplate - The Shopping Center Loyalty Platform

Below, you will find the recordings of both presentations from the webinar as well as the slides used by Per Østergaard Jacobsen and Simon Staack

Connect with the speakers

Per Ø. Jacobsen, the best-selling co-author of "DISTRUPT YOUR MINDSET TO TRANSFORM YOUR BUSINESS WITH BIG DATA" will join us with key insights about trends and conclusion from his many years of research at Copenhagen Business School.

Simon, Co-founder of Emplate, will follow it up with key insights from our own dataset and share best practices, cheat sheet and more.

Per Ø. Jacobsen

CEO of and author of multiple books and papers about  loyalty and big data.

External lecture at Copenhagen Business School Department of Marketing 

Simon Staack

Co-founder and managing director of Emplate - The Shopping Center Loyalty Platform

Jury member of
The European Council of Shopping Places
Design awards

Presentation by Per Østergaard Jacobsen

Watch or rewatch Per's presentation to learn how Zalando have been growing a billion dollar business on the back of their loyal customers and how shopping centres can get inspired by the Zalando Strategy

Download Per's slides

Presentation by Simon Staack

Watch or rewatch Simon's presentation and learn more about what shopping centres can expect from customer loyalty in 2022. Simons presentation is based on 8 years of experience running programs around the globe and he'll show concrete data from 50 different shopping centres combined.

Download Simon's slides

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