Build your own Customer Database. Master the Customer Journey
and turn every interaction into a valuable digital asset.
Customer Data allows you to get to know your customers and evaluate your work. Learn what attracts customers to your shopping center, and what motivates their purchase and return.
Start with the basics and understand customer demographics.
Not the people who visited your website, not the people who saw your social media, but actual visitors who entered your shopping center.
Every time your customer engages with your Loyalty Program, you'll know. Every purchase, visit, claimed reward, game played or new followed shop allows you to personalise, optimise and make better decisions.
Every interaction turns into valuable data that helps you improve on multiple levels.
Emplate doesn't just offer a broad range of data. We also help you navigate it.
With live analytics, monthly reports, pre-defined KPIs, data API and custom dashboards in our CMS, we make sure that you make the most of your data.
Follow your overall Loyalty Program performance and growth
See how each of your shops benefit from the program
See and learn how customers are spending money in your center
Your CRM overview, customer journeys and accumulated insights
Learn what customers are responding to in your Loyalty Program
Understand what Customers love being rewarded with
Follow how well you nugde your Customers
See how engagement with created with Games
Export your monthly reports and share with colleagues
Everything you never needed to know about your customers in a database you own and control yourself all to improve your future asset performance
Go through some of our case studies to see how other shopping center around the world used Emplate to take their digital marketing to the next level
"In a hindsight, it was an even better decision to have chosen Emplate - The Mall Engagement Platform as the solution for our digital mall project than we could initially imagine."
